Editorial Services Assistant – Jobgether (Partner Client)

About the Role

Key Responsibilities

• Data Management & Database Maintenance: Regularly update and maintain editorial repositories, data cubes, assignment lists, and reporting systems to ensure data integrity and completeness.
• Publishing & Operations Reporting: Generate, validate, and distribute quarterly and annual reports covering peer review metrics, submission volume, author surveys, publication output, and Impact Factor calculations.
• Data Mining & Discrepancy Resolution: Support historical data collection, validation, and specialized analysis (e.g., rejected and republished article metrics). Identify data discrepancies and resolve database errors.
• Global Stakeholder Coordination: Respond professionally to internal and external queries from US and UK editorial teams within established SLAs across multiple time zones.
• Continuous Improvement: Participate in process improvement initiatives to optimize reporting workflows, data quality standards, and operational efficiency.

Qualifications & Skill Requirements

• Education: Bachelor’s degree in Data Management, Business Administration, Analytics, Communications, or a related field.
• Language Proficiency: Strong written and verbal English communication skills suited for global business environments.
• Technical Skills:
  • Advanced proficiency in Microsoft Excel (data validation, reporting formulas, spreadsheets) along with Word and PowerPoint.
  • Familiarity with database management concepts, data mining, and reporting systems.
• Soft Skills: Meticulous attention to detail, problem-solving mindset, capacity to manage tight deadlines, and ability to handle confidential publishing data responsibly.

Role Summary & Compensation