Associate, Production – US Consulting Services Knowledge Services

Apply for the Associate, Production position at Deloitte in Bengaluru. Open to MBA/Master’s graduates with 0–3 years of experience. Requires proficiency in SharePoint Modern page building, content management, and digital publishing workflows.

About the Company: Deloitte

Deloitte is a premier global provider of audit and assurance, consulting, financial advisory, risk advisory, and tax services. Operating as an interconnected network of member firms, Deloitte leads with a purpose-driven mission to solve highly complex operational and structural challenges for Fortune 500 enterprises and public sector institutions. The firm focuses on driving enterprise-wide digital transformations, scaling data architectures, and engineering cloud infrastructures that empower clients to navigate disruptive market shifts.

The US Consulting Services Knowledge Services division serves as a critical internal enablement engine for the firm’s advisory practitioners. Based out of its advanced delivery hub in Bengaluru, Karnataka, India, this team ensures that consultants worldwide have seamless, structured access to mission-critical research, enterprise data assets, and operational intellectual property (IP). Operating within an inclusive, performance-driven culture, Deloitte India provides early-career professionals with top-tier development channels—including access to DU: The Leadership Center in India in Hyderabad—to build highly structured information architecture and knowledge governance capabilities on a global scale.

About the Role: Associate, Production (Knowledge Services)

Deloitte is actively hiring a meticulous, process-oriented Associate, Production to join its US Consulting Services Knowledge Services team in Bengaluru. This full-time position features a structured shift schedule from 11:00 AM to 8:00 PM IST and is tailored for early-career professionals or fresh Master’s graduates with 0 to 3 years of corporate experience in digital publishing, web content infrastructure, or knowledge engineering.

In this role, you will move beyond simple data entry and step into the position of an information systems curator. Working in close alignment with senior Knowledge Managers and global subject matter experts (SMEs), your day-to-day focus will center on building, refining, and maintaining enterprise intranet environments using SharePoint Online. You will take full operational ownership of the end-to-end content publishing lifecycle—ensuring that all incoming operational assets, case studies, and internal reporting tools are accurately tagged, systematically archived, and rigorously audited against Deloitte’s strict global taxonomy and brand guidelines.

Key Responsibilities & Analytical Workflows

• SharePoint Page Architecture: Build, configure, and update modern web portals using SharePoint Modernpages, translating stakeholder-provided documentation into intuitive, easily navigable digital layouts.

• Content Publishing Lifecycles: Execute the daily publishing, metadata tagging, version control, and archiving of technical assets across internal enterprise knowledge systems.

• Taxonomy & Alignment Audits: Review submitted operational content for absolute completeness and structural consistency, ensuring strict alignment with established taxonomy definitions, workflows, and style rules.

• Stakeholder Project Coordination: Collaborate with global consulting stakeholders and Knowledge Managers to organize project schedules, handle issue-tracking databases, and compile content performance metrics.

• Repository Governance: Partner with internal subject matter experts to monitor knowledge databases, clear out obsolete documentation, and support internal knowledge-adoption programs.

Candidate Prerequisites & Required Skill Stack

Deloitte values detail-driven candidates who combine a structured approach to database organization with a proactive problem-solving mindset and exceptional communication habits.

Educational Profile & Performance Mandates:

• Academic Matrix: Completed an MBA or an equivalent Master’s degree from a recognized institution.

• Academic Performance Baseline: Must maintain a consistent score of 60% or a 6.5 CGPA and above throughout their entire academic record, with no active backlogs.

• Experience Horizon: 0 to 3 years of proven corporate experience explicitly handling web publishing,knowledge repository management, content management systems (CMS), or an adjacent functional track.

Required Technical Competencies:

• Intranet Infrastructure Engineering: Proven hands-on experience building or maintaining modern corporate portals using SharePoint Online (SharePoint Modern).

• Enterprise Document Suites: High operational proficiency using Microsoft Word and Microsoft PowerPoint to review, format, and structure professional documentation.

• Quality Governance: Strong analytical capabilities to review digital content for alignment, consistency, and structural adherence to rigorous organizational standards.

• Workflow Tracking: Baseline practical experience coordinating project parameters, updating issue-tracking logs,and organizing delivery deadlines.

Preferred Assets (The Plus Stack):

• Taxonomy Application: Practical familiarity applying complex hierarchical metadata, taxonomy rule sets, or workflow logic to unstructured digital files.

• Spreadsheet Data Management: Functional experience using Microsoft Excel to execute data tracking, build analytics logs, and generate operational progress reports.

• Knowledge Adoption Workflows: Previous exposure supporting corporate learning architectures or knowledge management adoption initiatives.

Core Position Specifications

• Position Title: Associate, Production

• Functional Division: US Consulting Services Knowledge Services

• Hiring Enterprise: Deloitte US India (USI)

• Primary Work Location: Bengaluru, Karnataka, India

• Shift Timing Architecture: 11:00 AM to 8:00 PM IST (Mid-Shift Framework)

• Employment Classification: Full-Time Corporate Track

• Core Systems Domain: SharePoint Online (Modern Pages), Content Management Systems (CMS), Metadata Taxonomy, Quality Auditing, Project Tracking, Document Standardisation