Website Amber

Are you passionate about helping students find the perfect accommodation while driving global impact?
Join Amber, the world’s leading student housing platform, as an Operations Associate – US and play a vital role in transforming how students book homes across the globe.

🔍 Job Details

🏢 Company: Amber

🌎 Location: Remote (India)

💼 Role: Operations Associate – US Region

🕒 Work Hours: 9-hour rotational shifts | 5.5 days per week

🕕 Shift Timings: 3 PM – 12 AM & 7 PM – 4 AM (US Shift, Non-Negotiable)

💰 Compensation: Up to ₹3.6 LPA (Fixed)

📈 Experience Level: 0–2 Years

📂 Job Type: Full-Time | Remote

🏢 About the Company

Amber is a global student accommodation platform designed to make international living seamless and stress-free.
Think of it as the Booking.com for student housing — helping over 80 million students worldwide find verified homes near their universities.

With 1M+ listings across 80 cities in 6 countries, Amber is leading the student housing revolution and targeting $1B in annual gross booking value by 2024. Backed by $18.5M from marquee investors like Gaja Capital, Amber continues to expand rapidly, building the future of student living.

🌟 About the Role

As an Operations Associate, you’ll be the bridge between students and their dream accommodations. You’ll manage inquiries, guide students through the booking process, and ensure they have a smooth, reliable, and delightful experience from start to finish.

If you enjoy helping people, communicating with global customers, and working in a fast-paced environment — this role is tailor-made for you!

🔑 Key Responsibilities

  • Lead Conversion: Engage with inbound leads and convert them into confirmed bookings.

  • Customer Interaction: Understand student needs and provide personalized housing recommendations.

  • Market Expertise: Build strong knowledge of student housing options, pricing, and localities.

  • Follow-Up: Maintain consistent communication with leads to ensure closure.

  • Collaboration: Work closely with Marketing and Supply teams to streamline operations.

  • Data Management: Accurately record and manage customer interactions in CRM tools.

  • Performance: Consistently meet or exceed individual and team sales targets.

🎓 Requirements & Qualifications

  • 0–2 years of experience (freshers welcome).

  • Excellent verbal and written communication in neutral English.

  • Strong listening, negotiation, and time management skills.

  • Proficiency with CRM tools or similar platforms.

  • Education: Graduate with minimum 60% aggregate.

  • Preferred: Background in real estate, hospitality, telesales, or customer service.

💰 Perks & Benefits

  • Competitive salary with performance-based incentives.

  • Flexible work hours with remote setup.

  • Growth-oriented environment with global exposure.

  • Opportunity to shape the future of international student living.

📝 How to Apply

Ready to make a global impact as an Operations Associate – US Region?
Join Amber, the world’s leading student housing platform, and become the voice that helps students across the globe find their dream homes!

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