Website Vymo

Looking to build your career in Data Analytics, Business Intelligence, AI-driven Reporting, and Customer Success Analytics? The latest Data Analyst (Business Intelligence) opportunity at Vymo could be the perfect role for professionals passionate about operational intelligence, dashboarding, automation, and data-driven decision-making in the BFSI domain.

📌 Job Overview

Role: Data Analyst (Business Intelligence)
Company: Vymo
Location: Mumbai, Maharashtra, India (Hybrid)
Job Type: Full-time
Experience Required: 3–6 Years
Industry: Information Technology & Service

🏢 About Vymo

Vymo is a leading AI-powered Distribution Management System (DMS) and Collections Management System (CMS) platform that helps financial institutions manage distribution networks and collections operations efficiently.

The company serves more than 350,000 users across 70+ global financial enterprises and works with leading banking and insurance organizations worldwide.

Vymo focuses on combining artificial intelligence, operational intelligence, and enterprise-scale solutions to improve customer engagement, delivery performance, and business growth.

🌟 Why Join Vymo?

✅ AI-first and innovation-driven work environment
✅ Opportunity to work with global BFSI clients
✅ Exposure to customer success analytics and operational intelligence
✅ Work closely with leadership, founders, and cross-functional teams
✅ Hybrid work opportunity in Mumbai
✅ Backed by leading global investors

🏆 Recognition & Achievements

  • Backed by $45M+ funding from Peak XV Partners, Emergence Capital, and Bertelsmann Investments
  • Trusted by major financial institutions including SBI Life, HDFC Bank, AXA, Tata AIA, and AIA
  • Recognized by Celent in the 2024 Distribution Management Solutions report
  • Featured in Gartner’s Market Guide for Sales Engagement Applications
  • Winner of Microsoft’s “AI for All” innovation award

💼 Roles & Responsibilities

📈 Build Reporting & Analytics Systems

Design reporting layers and decision analytics frameworks that help leadership teams make faster and smarter business decisions.

🤝 Collaborate with Cross-Functional Teams

Work closely with Customer Success, Product, Finance, Solutioning, and Business teams to convert business requirements into structured reporting solutions.

📊 Track Business & Customer Metrics

Monitor key indicators such as:

  • Customer onboarding timelines
  • Implementation success metrics
  • Customer health indicators
  • Solution adoption metrics
  • Escalation trends
  • Delivery performance
  • Revenue impact metrics

⚡ Improve Operational Visibility

Enhance customer success effectiveness and operational efficiency through intelligent analytics and reporting.

🤖 Drive Automation & AI Reporting

Identify opportunities to automate workflows and improve reporting accuracy using AI-enabled solutions.

🎯 Required Skills & Qualifications

Candidates applying for this role should have:

  • 3–6 years of experience in Business Intelligence, Customer Success Analytics, or Operational Reporting
  • Experience working in SaaS, BFSI, AI-first, or Customer Success environments
  • Strong knowledge of Data Visualization principles
  • Experience with dashboarding tools like:
    • Apache Superset
    • ClickHouse
    • Equivalent BI tools
  • Ability to work with structured and semi-structured data
  • Strong analytical thinking and business storytelling skills
  • Experience leveraging AI-enabled workflows and automation

🛠️ Preferred Technical Skills

  • Business Intelligence & Reporting
  • Dashboard Creation
  • Data Visualization
  • Customer Analytics
  • Operational Intelligence
  • Automation & AI Workflows
  • BFSI Domain Knowledge
  • Decision Analytics
  • Reporting Framework Design

🚀 Why This Role is a Great Opportunity

This role is ideal for professionals who enjoy solving business problems using data and analytics. You will get the opportunity to build operational intelligence systems from scratch while working in a fast-growing AI-driven organization.

The position offers strong exposure to:

  • AI-powered analytics
  • Business intelligence frameworks
  • Customer success reporting
  • BFSI analytics
  • Leadership-level decision support

📢 Apply Now

If you are passionate about Data Analytics, Business Intelligence, AI-driven Reporting, Customer Success Analytics, and operational decision-making, this Data Analyst (Business Intelligence) role at Vymo could be an excellent opportunity to accelerate your career in the analytics and AI domain.

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