Looking to build your career in business analysis, strategy, customer retention, and data-driven decision-making? The latest Business Analyst opportunity at Furlenco could be the perfect role for professionals experienced in SQL, customer analytics, financial modeling, churn analysis, and stakeholder management. This role offers an excellent opportunity to work on customer growth strategies, predictive analytics, loyalty programs, and revenue optimization in a fast-growing consumer business environment.

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📌 Job Overview

• Role: Business Analyst
• Company: Furlenco
• Location: Greater Bengaluru Area, India
• Work Mode: On-site
• Job Type: Full-time
• Experience Required: 1+ Years
• Preferred Industry: Retail / E-commerce
• Preferred Qualification: MBA (Good to Have)

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📖 About the Role

Furlenco is looking for a highly motivated and analytical Business Analyst to join its Strategy team. The role mainly focuses on customer retention, revenue growth, customer lifecycle management, and data-driven business strategies.

The selected candidate will work closely with cross-functional teams such as marketing, operations, product, and customer service to improve customer engagement and business performance. This role also provides exposure to strategic decision-making and leadership interactions within the company.

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🚀 Why Join Furlenco?

📊 Impactful Decision-Making

You will directly contribute to strategic business decisions and company growth initiatives.

🌐 Cross-Functional Exposure

Work with multiple departments and gain a broader understanding of business operations.

📈 Learning & Career Growth

The role offers continuous opportunities to learn analytics, customer strategy, and business optimization.

👨‍💼 Leadership Development

You will participate in strategic initiatives and stakeholder discussions with senior leadership teams.

💡 Innovation & Strategy

The company encourages innovative thinking, data-driven problem-solving, and strategic planning.

🎯 Measurable Business Impact

Your work will directly influence customer retention, operational efficiency, and revenue growth.

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🛠 Key Responsibilities

📉 Performance Analysis & Reporting

Track and analyze customer retention, engagement, churn, and revenue metrics.

🗄 SQL Query Writing & Data Analysis

Use SQL and logical reasoning to gather and analyze large datasets for business insights.

💰 Financial Modeling

Develop revenue projections, churn forecasts, and business health reports.

🔮 Predictive Analytics

Segment customers, predict customer behavior trends, and identify business risks.

🎁 Loyalty Program Management

Build and manage customer loyalty initiatives from scratch.

📊 Retention Management

Create strategies to reduce churn and improve customer lifetime value (LTV).

🎯 Customer Segmentation

Analyze customer behavior, preferences, and lifecycle stages to improve targeting.

🤝 Stakeholder Management

Collaborate with marketing, operations, product, and customer service teams.

🗣 Customer Feedback Analysis

Analyze customer satisfaction, NPS, and customer experience data to improve services.

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🎓 Required Skills & Qualifications

• Strong analytical and problem-solving skills
• SQL and database querying knowledge
• Customer retention and churn analysis understanding
• Financial modeling and forecasting skills
• Experience working with large datasets
• Business intelligence and reporting knowledge
• Stakeholder communication skills
• Ability to work in fast-paced environments
• Strategic and logical thinking ability

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💼 Preferred Candidate Profile

Furlenco is looking for candidates who:

• Have 1+ years of analytical experience
• Understand customer retention and LTV concepts
• Can convert data into business insights
• Are comfortable working with cross-functional teams
• Have exposure to retail or e-commerce industries
• Possess strong business acumen and communication skills

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📚 Important Skills for This Role

• SQL
• Business Analytics
• Customer Retention
• Churn Analysis
• Predictive Analytics
• Financial Modeling
• Stakeholder Management
• Data Interpretation
• Reporting & Dashboards
• Strategic Thinking

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🌟 Career Growth Opportunities

This Business Analyst role at Furlenco can help professionals gain experience in:

• Strategy & Business Operations
• Revenue Growth Planning
• Customer Lifecycle Analytics
• Business Intelligence
• Product & Marketing Analytics
• Leadership & Stakeholder Management

The role is ideal for candidates aiming to build long-term careers in strategy, analytics, consulting, product operations, or growth management.

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🔗 Apply Now

Interested candidates can apply for the Business Analyst role at Furlenco through the official careers page or job portal. Candidates with skills in SQL, analytics, reporting, and business strategy are encouraged to apply early.