Looking to build your career in Business Analysis, SaaS Billing, CRM Integrations, CPQ, and Product Development? The latest Business Analyst opportunity at Chargebee could be the perfect role for professionals passionate about product analysis, stakeholder collaboration, customer problem-solving, and SaaS business solutions.

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📌 Job Overview

Company Name: Chargebee
Role: Business Analyst
Location: Chennai, Tamil Nadu, India
Work Type: Hybrid
Job Type: Full-time
Experience Required: 3–5 Years

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🚀 About the Job

Chargebee is hiring talented and analytical professionals for the role of Business Analyst. In this role, candidates will work closely with stakeholders, engineering teams, and product teams to understand business challenges and transform customer requirements into scalable SaaS solutions.

The role focuses heavily on areas such as:

• CPQ (Configure, Price, Quote)
• CRM Integrations
• Subscription Management
• Pricing & Monetization
• Usage Tracking
• Billing Systems

Candidates will also participate in product development, testing, documentation, and customer-focused solution delivery.

This opportunity provides excellent exposure to SaaS product ecosystems and can help professionals grow into advanced roles such as Product Manager, Presales Consultant, Implementation Consultant, or Customer Success Specialist.

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🛠️ Key Responsibilities

🔹 Gather & Analyze Requirements

Collaborate with stakeholders to understand customer needs and convert them into clear business requirements.

🔹 Work with Product & Engineering Teams

Coordinate with cross-functional teams during the product development lifecycle.

🔹 Conduct UAT & Testing

Perform User Acceptance Testing (UAT) and validate product functionality against business requirements.

🔹 Support Product Documentation

Assist in preparing product documentation, training materials, and customer support resources.

🔹 Develop SaaS Domain Knowledge

Build expertise in CRM, CPQ, Billing, and Subscription-based SaaS business models.

🔹 Communicate Technical Concepts

Explain technical workflows and product features to technical and non-technical stakeholders.

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🎯 Required Qualifications

• Bachelor’s Degree in Computer Science or related field
• Strong academic performance (Preferred GPA above 3.6/4.0)
• 3–5 years of experience in SaaS companies or billing operations
• Experience with billing software is highly preferred
• Strong proficiency in Microsoft Excel
• Familiarity with subscription management or usage-based billing systems
• Knowledge of SQL and relational databases is an added advantage

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🧠 Core Skills Required

📊 Business Analysis Skills

Ability to understand business problems and convert them into actionable product requirements.

📈 Excel & Reporting

Strong Excel skills for reporting, analysis, and operational tracking.

🗄️ SQL & Database Knowledge

Basic understanding of SQL queries and relational databases for data extraction and analysis.

🔄 SaaS Billing Understanding

Knowledge of subscriptions, pricing models, usage tracking, billing systems, and monetization concepts.

🤝 Stakeholder Management

Ability to collaborate with technical teams, customers, and business stakeholders effectively.

🧪 Testing & Validation

Hands-on experience in UAT, feature validation, and defect identification.

📑 Documentation Skills

Ability to create clear business and product documentation.

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🌟 Why Join Chargebee?

🚀 Strong Career Growth

Excellent opportunity to move into Product Management, Consulting, Presales, or Customer Success roles.

🌍 Exposure to SaaS Ecosystem

Work on modern SaaS billing and subscription management platforms.

🤝 Collaborative Work Environment

Work closely with engineering, product, and customer-focused teams.

📚 Learning Opportunities

Gain experience in CRM integrations, billing systems, subscription workflows, and monetization platforms.

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📍 Job Location & Work Model

Location: Chennai, Tamil Nadu, India
Work Model: Hybrid
Employment Type: Full-time

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✅ Who Should Apply?

This role is ideal for candidates who:

• Have experience in Business Analysis or SaaS Operations
• Understand CRM, Billing, or Subscription Platforms
• Possess strong analytical and problem-solving skills
• Enjoy stakeholder communication and requirement gathering
• Want to build a long-term career in SaaS Product Operations

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📢 Apply Now

If you are passionate about Business Analysis, SaaS Billing, CRM integrations, Product Development, and customer-focused problem solving, then this Business Analyst opportunity at Chargebee can be a great career move.

Candidates with experience in SaaS operations, billing systems, Excel reporting, SQL, and stakeholder management are encouraged to apply as early as possible.