Website Puma Energy

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Job Title: Business Analyst
Location: Mumbai Metropolitan Region
Employment Type: Full-Time
Work Mode: On-site
Company: Puma Energy

Puma Energy is hiring a results-driven Business Analyst to join its on-site team in the Mumbai Metropolitan Region. This role is ideal for professionals who excel at analysing business challenges, collaborating with stakeholders, and translating business needs into effective, scalable solutions. The position offers hands-on exposure to real-world business problems and the opportunity to contribute directly to operational efficiency and strategic decision-making.

About the Role

The Business Analyst (BA) serves as a critical link between business stakeholders and technical teams. At Puma Energy, the Business Analyst will work across multiple functions to identify business problems, evaluate processes, gather requirements, and support the delivery of solutions that align with organisational objectives.

This role requires strong analytical thinking, structured problem-solving, and excellent communication skills. The successful candidate will help improve business performance by enabling data-driven decisions, optimising processes, and supporting project execution from analysis through implementation.

Key Responsibilities

Business Problem Identification and Analysis

  • Identify, define, and analyse business problems affecting operational efficiency and performance.

  • Conduct root cause analysis to understand underlying issues and assess their impact on the organisation.

  • Evaluate risks, dependencies, and opportunities associated with business challenges.

Solution Development and Evaluation

  • Develop and propose business and technical solutions to address identified problems.

  • Assess solution feasibility by considering cost, benefits, timelines, and implementation constraints.

  • Collaborate with technical and operational teams to ensure proposed solutions are practical and aligned with business goals.

Requirements Gathering and Documentation

  • Gather business requirements through stakeholder discussions, workshops, and process reviews.

  • Document requirements clearly and concisely in formats such as BRDs, functional specifications, and process flows.

  • Ensure requirements are complete, traceable, and aligned with project scope and objectives.

Stakeholder Communication and Coordination

  • Act as a primary point of contact between business users, technical teams, vendors, and management.

  • Communicate requirements, project updates, and outcomes clearly to all stakeholders.

  • Manage stakeholder expectations and facilitate alignment across teams with differing priorities.

Project Support and Delivery

  • Support the implementation of approved solutions by coordinating with project managers and delivery teams.

  • Monitor project progress, track milestones, and highlight potential risks or issues.

  • Assist with user acceptance testing (UAT), change management activities, and post-implementation reviews.

Process Improvement and Continuous Optimization

  • Analyse existing business processes to identify inefficiencies, gaps, and improvement opportunities.

  • Recommend process enhancements, standardisation, and automation initiatives.

  • Support continuous improvement efforts to enhance effectiveness, efficiency, and business outcomes.

Skills and Competencies Required

To succeed in this Business Analyst job in Mumbai, candidates should demonstrate the following skills:

Core Skills

  • Analytical Skills: Ability to analyse complex business problems, data sets, and workflows.

  • Communication Skills: Strong verbal and written communication skills to engage with diverse stakeholders.

  • Problem-Solving Ability: Proven capability to identify issues, evaluate alternatives, and recommend effective solutions.

  • Technical Understanding: Good understanding of business systems, applications, and technology-driven processes.

  • Stakeholder Management: Ability to influence and manage stakeholders with varying expectations and perspectives.

  • Business Acumen: Solid understanding of business principles, operational models, and organisational goals.

  • Project Management Knowledge: Familiarity with project management methodologies, tools, and best practices.

Key Relationships and Work Environment

The Business Analyst will collaborate with a wide range of internal and external stakeholders, including:

  • Business and functional teams

  • IT and technical departments

  • Project managers and vendors

  • Senior leadership and decision-makers

This on-site role requires close coordination, proactive communication, and the ability to work effectively in a cross-functional, fast-paced environment.

Why Apply for This Role?

  • Work with a globally recognised organisation

  • Gain exposure to diverse business and operational projects

  • On-site collaboration with cross-functional teams

  • Strong learning and career growth opportunities in business analysis and process improvement

Apply Now

If you are looking for a full-time Business Analyst role in Mumbai and want to make a meaningful impact by driving business improvements, this opportunity at Puma Energy is well suited to you.

👉 Apply today.

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