Website Inovalon

Enabling the power of data to improve healthcare outcomes and economics

Company: Inovalon
Location: Hyderabad, Telangana, India
Job Type: Full-Time
Industry: Healthcare Technology / IT Services

About Inovalon

Founded in 1998, Inovalon was built on the belief that technology—and especially data—has the power to transform the healthcare ecosystem. Through advanced data-driven solutions, Inovalon supports healthcare organisations in improving both patient outcomes and financial performance.

With a mission-focused culture centred on innovation and inclusion, Inovalon operates as ONE unified organisation dedicated to solving healthcare’s most pressing challenges. The company empowers providers, payers, pharmacies, and healthcare organisations with actionable insights that drive better decisions and measurable results.

If you are passionate about leveraging technology to improve healthcare delivery, this Business Analyst opportunity in Hyderabad offers a meaningful and growth-oriented career path.

Role Overview: Business Analyst

The Business Analyst serves as a strategic liaison between clients and internal product development teams. In this role, you will define client objectives, gather and document system requirements, and ensure the successful implementation of healthcare technology solutions.

You will be deeply involved throughout the full client lifecycle—from RFP and demos to go-live and post-implementation optimization—ensuring solutions align with client needs and regulatory standards.

Key Responsibilities

Client Requirement Analysis

  • Work directly with clients to understand system requirements and business objectives.

  • Translate client needs into detailed functional specifications and documentation.

  • Provide a strong business case for product enhancements and improvements.

Collaboration with Product & Development Teams

  • Communicate requirements clearly to product development teams.

  • Support QA and technical teams with clarification on functional expectations.

  • Participate in product testing before client release to ensure system accuracy and performance.

Implementation & System Configuration

  • Build and configure systems according to approved design documentation.

  • Ensure configurations meet client requirements and function as expected.

  • Document configuration design documents (CDD), workflow diagrams, and requirements documentation.

Full Client Lifecycle Support

You will be actively integrated across all stages, including:

  • RFP responses

  • Product demonstrations

  • Project kick-off sessions

  • Implementation and go-live

  • Optimization and enhancements

Defect Resolution & Support

  • Assist in triaging escalated system defects.

  • Provide clarification on defects and collaborate to resolve issues efficiently.

  • Offer post go-live support to clients and internal teams.

Documentation & Compliance

  • Maintain process workflows and system documentation.

  • Ensure adherence to company policies and confidentiality standards.

  • Comply with HIPAA regulations and data security requirements.

Training & Knowledge Sharing

  • Support SMEs with client training initiatives.

  • Participate in internal training events and knowledge-sharing sessions.

  • Maintain industry expertise in healthcare and pharmacy systems.

Required Qualifications

  • Minimum 4 years of experience as a Software Business Analyst.

  • At least 1 year of experience in a healthcare or speciality pharmacy environment.

  • Strong familiarity with healthcare and pharmacy system designs and workflows.

  • Experience working with cross-functional technical teams.

  • Proficiency in SQL and Crystal Reports.

  • Excellent communication, documentation, and organisational skills.

  • Strong analytical thinking, problem-solving ability, and sound judgment.

  • Goal-oriented mindset with the ability to work collaboratively within teams.

Educational Requirements

  • Bachelor’s degree in Healthcare, Information Technology, or a related field preferred.

Work Environment & Physical Requirements

  • Sedentary work environment (extended periods of sitting).

  • Occasional light lifting (up to 10 pounds).

  • Minimal travel (less than 5%), typically for training purposes.

Why Join Inovalon?

  • Opportunity to work at the forefront of healthcare data innovation.

  • Exposure to healthcare IT systems and speciality pharmacy solutions.

  • Collaborative and inclusive workplace culture.

  • Strong focus on professional development and mission-driven impact.

  • Work that directly contributes to improved healthcare outcomes.

Inovalon fosters a diverse and inclusive culture where employees are empowered to bring their authentic selves to work. The organisation is committed to equal employment opportunity and compliance with all applicable legal standards.

Who Should Apply?

If you have strong healthcare domain expertise, experience in system configuration and requirements documentation, and the ability to bridge business and technical teams, this role is an excellent fit.

Even if you do not meet every qualification but are excited about healthcare innovation and data-driven solutions, you are encouraged to apply.

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